Support

🧭 Overview

The Support section ensures that users can always reach the Major team for help, questions, or booking assistance.

Whether you need help with:

Bot setup

Trending bookings

Volume Bot issues

Ads & Promotion campaigns

Community Trending

General questions

our team is available to assist you.

👉 Fast support is one of the core parts of the Major ecosystem.

💬 Get Support

Overview

Support is available directly through the website and via Telegram.

This allows users to get help quickly, whether they are booking a service, setting up a bot, or solving technical issues.

Website Support

Our website includes a built-in support system where users can contact the team directly.

This is commonly used for:

Ads & Promotion bookings

Custom campaign requests

General service questions

Business inquiries

👉 Website support is ideal for detailed requests and coordinated campaigns.

Telegram Support

For fast and direct support, users can contact:

👉 @MajorHelpBot

This is the main support contact for the entire ecosystem.

📞 Contact Options

🔹 MajorHelpBot (Telegram)

Available 24/7

The @MajorHelpBot provides direct support for all Major services.

Users can contact support anytime for:

Bot setup help

Booking assistance

Payment questions

Trending support

Volume Bot support

Community Trending issues

Launch Radar questions

General ecosystem help

Why Telegram Support?

Most users already interact with Major through Telegram - whether it’s for BuyBot, Volume Bot, BoostBot, or Trending bookings.

Because of that, Telegram support is usually the fastest and easiest option.

If you are already using one of our bots or booking a service, there is no need to switch platforms.

You can simply continue directly via:

👉 @MajorHelpBot

This makes support faster because:

Your booking process stays in the same environment

Screenshots and transaction details can be shared instantly

Payment confirmations are easier to handle

Urgent launch or campaign issues can be solved quickly

👉 Especially for active bookings, Telegram support is the most efficient way to get help.

For most users, it feels more natural to stay inside Telegram instead of moving to email or external support systems.

🔹 Website Live Support

The website support system is ideal for:

Custom Ads campaigns

Button Ads

Mass DM requests

AMA bookings

Gold / Platinum package requests

Larger coordinated campaigns

👉 For promotion-heavy requests, website support is often the best option.

⚡ Response Priority

Support requests are handled as quickly as possible.

Priority is usually given to:

Active bookings

Payment confirmations

Live campaign issues

Time-sensitive launch requests

🎯 Best Practice

Before contacting support, prepare:

Contract address (CA)

Project details

Selected package (if applicable)

Payment details (if already paid)

TX Hash (if required)

👉 This helps speed up the process significantly.

❓ Common Reasons to Contact Support

Users typically contact support for:

Booking assistance

Payment confirmation

BuyBot setup help

Missing bot confirmations

Custom campaign planning

Questions about packages

Troubleshooting and fixes

🔥 Why Support Matters

Major is built around fast execution and smooth onboarding.

Strong support ensures:

Less downtime

Faster campaign launches

Better user experience

Higher trust across the ecosystem

👉 Good support directly improves conversion and retention.

✅ Quick Access

Telegram Support

👉 @MajorHelpBot

Website Support

👉 Built-in support available directly on the website